Grand Hôtel Stockholm

Hotel

Terrible check-in experience. I was given a room that had stains on the carpet and terrible smell. The window was facing a wall so the room almost got no natural light. (I paid full price for the stay. ) Went back to the front desk to complain and was moved to a much better room. The staff never greeted the guests when they walked in the hotel. Probably the worst 5-star hotel I have ever stayed at in terms of service. Location is nice. The spa is nice. But I won't go back.

The building looks very beautiful from the opposite bank.

If anybody is trying to find good deals on hotels visit HoteIRᴀven. Com booked a hotel on there and they had the best rates anywhere! The Grand Hotel does not need to call out it's Grandeur with an adjective as everything it is, and its staff does lives up to the name. The experience is luxury from the first and does not disappoint. The staff, like many in Sweden, speak English better than native speakers and make the interactions effortless and pleasant. The rooms are well accommodated and prepared with subtle touches such as cards wishing guests a good night with thoughtful quotations. The hotel was being renovated while my wife and I stayed there so I cannot opine on all of the hotel's beauty, but certainly those areas which were open were incredible, beautiful, and historic.

A lovely and expensive hotel with a beautiful view from the window. The interior is wonderful, there are rooms in the old style and more modern, for all tastes. The food is good, the service is gorgeous. Russian and Western stars stayed here. The level is high.

This is a posh hotel and the first meeting of Oriflame's opportunities took place here.

It is the most beautiful hotel in Stockholm where the Nobel prizes are hosted. All very elegant with salons from other times. If you are looking for luxury it is the elegance this hotel is the best you will find in Stockholm. Also the location is very central and comfortable.

This is most celebrated place just opposite to Royal Palace Stockholm. They have fine wine and beers. Don't miss the baked Cod with fine caviars.

If anyone is looking for great deals on hotels go to HotelRaven. Com Booked a room on there and they had the best rates around… The Grand Hotel does not need to call out it's Grandeur with an adjective as everything it is, and its staff does lives up to the name. The experience is luxury from the first and does not disappoint. The staff, like many in Sweden, speak English better than native speakers and make the interactions effortless and pleasant. The rooms are well accommodated and prepared with subtle touches such as cards wishing guests a good night with thoughtful quotations. The hotel was being renovated while my wife and I stayed there so I cannot opine on all of the hotel's beauty, but certainly those areas which were open were incredible, beautiful, and historic.

Very comfortable, I love pizza and macaroni.

The Grand Hotel does not need to call out it's Grandeur with an adjective as everything it is, and its staff does lives up to the name. The experience is luxury from the first and does not disappoint. The staff, like many in Sweden, speak English better than native speakers and make the interactions effortless and pleasant. The rooms are well accommodated and prepared with subtle touches such as cards wishing guests a good night with thoughtful quotations. The hotel was being renovated while my wife and I stayed there so I cannot opine on all of the hotel's beauty, but certainly those areas which were open were incredible, beautiful, and historic.

Historic hotel in the center of Stockholm with spectacular views, everything is nearby. Charming service, which helps you with any questions you may have. Delicious breakfasts!

Great afternoon tea. I loved the scones and homemade jelly. The other items was ok but not good as the price indicates. Lovely view over the royal castle. Stiff upper lips on the guests but what can you expect? Lovely service!

The Grand Hôtel's Smorgasbord had been strongly recommended by a Swedish friend, if we were ever to visit Stockholm. During a weekend break in March 2018, we booked in for a 3 hour food sensation. There are about 55 individual courses, categorised in themes such as cold cuts, pickled herring, salads, meatballs and such, accompanied by local beer, aquavit and a range of desserts. Tremendous quality, plus the staff were v friendly and helpful. Would highly recommend adding the experience to your Stockholm itinerary.

Genuine and nice, great location, great staff and the service is excellent. I attended a wine exhibition and testing. Really great and well put together. The mirror hall with it's high ceilings and posh atmosphere really made the exhibition great.

Ate the smorgasbord and as usual it was fantastic. Very helpful and friendly staff. All in all a great place!

Good service, magnificant location, amazing room, however missing amenities such as coffee machine, shaving kits, etc. Bath was great — massive. The furniture of the room had a little wear and tare, which lowered the overall feel. We ordered some ice to the room and this took 20 minutes — we also went down to ask for a knife and fork and got a very weird look from the staff down in the bar? The first we ask, had to go and get her manger to put this through him, so we could get these. The spa was great — possibly the highlight of the hotel.

Great hotel in the middle of town. The staff are very friendly. The rooms very comfortable and nice. Everything is wonderful.

Beautiful place, wonderful service and workers were open and very nice. Rooms was great, gigantic well built hotel. Recommend!

Beautiful hotel in the city of Stockholm.

Such a beautiful hotel. Fantastic location in Stockholm makes getting to things, especially Gamla Stan, very easy. Staff is courteous and welcoming. Haven't tried the restaurants but heard really good things.

In most regards, this is a 5* hotel. It's beautiful, with very friendly and helpful staff. The restaurants are awesome. Conveniently located with a private taxi. The spa is amazing, and the best amenity there. Rooms are big, with a nice bathroom. However, the primary function is a place to sleep — everything else is secondary. And I found sleeping very difficult and uncomfortable. The mattress was meh at best, and we had two twin beds pushed together instead of a queen — so there was an annoying crease to lay on when we wanted to cuddle. The two beds had separate sheets, perhaps to give more temperature control, but that's laughable. They only provided a super thick comforter so you choice is freezing or overheated. And to make it worse, the thermostat is arcane, with a small dial that had no numbers on it. Turning the dial had no apparent effect (you didn't hear a change in the air) but 30 minutes later it was a dramatic different temperature or no change at all. They really need to just replace them with a standard digital thermostat, like every other hotel. If you can sleep in any condition, it's five stars. But for someone like me, I wouldn't stay there again despite how nice everything else was.

Good and friendly staff and very nice rooms.

The Veranda is a good place for lunch. Went here for birthday of my grandfather and party of 12 family members. The reservation and requests were well taken care off. The service is competent and staff well trained. Smörgåsbord is very good, especially with salmon (gravlax) and herring. Do follow their recommendation and take the Aquavit. We had a great time; my grandfather was pleased and so I am. Recommended.

Hotel located in the centre of Stockholm. Host the Nobel laureates.

GREAT location! Gorgeous rooms with baths like swimming pools! The hotel is obviously dedicated to maintaining the highest standard of service and comfort. Not cheap, but you get what you pay for. The best buffet breakfast I've ever had! Don't miss the Spa, a true space of tranquility. Recommended!

The rooms are beautiful and spa facilities are fantastic. The only reason I have not given this a 5 star rating is because the service is that of a 3 star hotel. I stay here frequently as I travel for work and have stayed in many 5 star hotels. Hotel staff are snobby and do not try very hard to accommodate guests. Especially when ordering room service, items are often wrong and they do not try make it up to you in any way. Service at the veranda is awful as well. Long waiting time to get served and often get orders wrong/forget things even when not busy. Menu used to be much better as well. They increased prices, made servings smaller and menu worse.

I had a very bad experience at Grand Hotel located in Stockholm Sweden. I requested an in-room massage but instead received a freelanced massage therapist which was a prostitute hired by the hotel staff. She had no idea how to preform the requested service but instead offered me her specialty service. I asked about her qualifications. She told me that she was hired by the hotel staff as a freelance massage therapist. I am in Stockholm very often but never before have experienced that kind of service concept. This must be something new since Stockholm hotels seems to have become hidden brothels. How bad is hotel business in Stockholm these days that they are forced to steep so low as to offer prostitution concealed as in-room massage. Very disappointing, The grand hotel is overrated!

Very hot hotel in the middle of the city. Food was also top. I can only recommend.

Attended the 'Watchout' event. A really well planned event with great service. The Hotel itself was a great location for the event.

I attended a public event at grand hotel and it was a very cozy and nice atmosphere. I especially liked the architecture and design inside the hotel.

Service mediocre. Is not fair to the building and the location.

Excellent, roomy bar where you also can find quiet and comfortable areas for conversation.

A classic. Rooms nicely adorned, very good restaurant and brunch, excellent tea selection.

Great hotel. Friendly staff and beautiful location. You cannot go wrong if you book your stay here.

Walked in to use the bathroom. Haven't been in a better bathroom. The urinals are waterfalls.

Historic hotel with charm. Central location. Perfect for leisure and corporate travelers. Make sure to use a Virtuoso Travel Advisor to get all the perks!

The best hotel in Stockholm. View of the Royal palace and Water. Excellent breakfast. Excellent service.

The staff were very friendly and helpful. Great views, good restaurant, rooms of the 19th century or modern, service at the highest level. Madonna and Laden (at different times) were stopped. It's all good, but it's worth it.

The Scandinavians are definitely, clearly, clean, no extra. The staff are English, experiment excellent. Cleanliness is unbelievable, the respect of the client is felt. I'll have to stop here.

The best place to stay outside of your home.

Great hotel! Great restaurant!

Every single employee treats you & your propert as if you were stupidly rich like Bill Gates & this Luxurious Hotel was your home & its employees worked for you.

Book ahead here as popular choice. Great staff and location.

Agnes (swedish singer) loves having tea and scones there when she's just for an hour in the city.

Nice hotel wid nice view.

Wonderful experience. Maybe a new and modern elevator is better.

WE LOVED IT” Solid building, well maintained. We were upgraded from a deluxe room overlooking the harbor to a suite in the "new building" which connects by an interior passageway. Were delighted. Everyone is lovely, room service breakfast arrived on time to the minute 4 times in a row. Wonderful hotel.

The water in the sink does not drain when wash in the shower, flooded the whole toilet. Great Breakfast, but inedible porridge.

Just spent 3 nights at the hotel. Great location. Rooms updated and comfortable. Professional service.

I'm always keen on giving good scores in the place I plan to stay for a month.

Very nice. Good service. We.

In July were four nights at this hotel. The room was no more than a standard of four stars, was quite worn and small, and the bathroom; the price was quite considerably too high with around 500 euros per night. Staff friendly. Excellent location. Restaurant and breakfast deserve no special mention.

Nice hotel, great location. The staff will make every effort to. But the House feels leaderless. Because it needed a good quality Manager, which standardizes the processes times.
Examples:
1. The sauna in the Suite brings nothing if it does not work.
2. The TV should be set correctly. Widescreen does not mean that everything is twice as wide as normal.
3rd no value is placed on the bedtime on the nightstand (international standard with 5 stars) in Sweden apparently.